About our Staff
When your pet is admitted to the Animal Emergency & Referral Center, you and your pet are under the care of a full team of veterinary medical professionals. As a result of our affiliation with the Mississippi State University College of Veterinary Medicine, this team may include not only board-certified veterinarians and certified veterinary technicians, but also graduate veterinarians. Our goal is to provide your pet with the highest quality of care.
At any given time, an entire team of clinicians and students may be working with your pet. Based on training and function within the hospital care team, caregivers may be referred to as:
Attending Veterinarian
A veterinarian who is likely an MSU CVM faculty member and leads the healthcare team that may consist of residents, interns and veterinary medical students. He or she is ultimately responsible for your pet's plan of care.
Resident and/or Clinical Instructor
Veterinarians who have received their veterinary medical degree, have significant experience or training after graduation, and have elected to pursue advanced training.
Intern
Veterinarians who have received their veterinary medical degree and are now pursuing the first step towards receiving advanced training.
Veterinary Medical Students
Third and fourth year students who may be involved in your pet’s care as part of their preparation to become veterinarians but will only work under the supervision of the attending veterinarian.
It is not unusual for your hospital care team to rotate and for several doctors to be treating your pet. As new caregivers join the team, they will introduce themselves. Although the veterinarians may rotate, the quality of your care will not diminish because the entire hospital care team is tightly coordinated to provide you with the best possible care!
Client Paperwork/Forms & Payment Info
The only required paperwork is for internal medicine patients, and it will be sent as an attachment to the email confirming your appointment. Please complete this paperwork and bring it with you. If you have questions, or if you have an appointment but did not receive the paperwork, please give us a call at (601) 939-8999.
Animal Emergency & Referral Center accepts many payment types, including cash, check, credit card\debit payments as well as the payment options we offer through CareCredit. Payment is due at the time services are rendered. We do not accept payments directly from insurance companies, however, we are glad to provide the information needed for your claims. For estimates on services, please feel free to have your doctor contact our office.
If you need clarification about our payment policies, give us a call at (601) 939-8999, and we will be happy to assist you!
Appointments
No appointment is needed for emergencies; however, an appointment is required for all other visits. Please call (601) 939-8999 to schedule an appointment.
Info for Referring Veterinarians
As a referring veterinarian, you can rest assured that your patients will receive exceptional, compassionate, and technically advanced veterinary care at the AERC. We offer you and our patients exceptional diagnostics, treatments and surgeries, and we make it a point to communicate with our referring veterinarians throughout the process to ensure optimal care. You will be sent a copy of the patient’s medical records at the time of discharge, and we will do our best to keep you up-to-date on the case while the patient is in our care.
At the same time, we recognize that our mutual clients’ needs are just as important, so our team makes every effort to answer any and all questions an owner may have regarding their pet’s condition/illness. We want clients to know the cooperation and teamwork between their referring veterinarian and our personnel provide the best possible outcome in securing the best possible quality of life for their pet.
- Please call (601) 939-8999 to schedule an appointment. Our hours for referral appointments are 8am - 5pm Monday through Thursday. Our referral coordinator is available at the same number and is happy to answer your questions.
- Please complete a Referral Form that may be faxed to (601) 709-0078 or sent in with your client.
- For diagnostic services, contact a facility in the MSU CVM Diagnostic Laboratory System.
