Emergency & Specialty Services

Emergency Services

A dog is examined in emergency careThe emergency service of Animal Emergency and Referral Center is open to receive referral transfer cases and walk-in emergencies after hours and on weekends 365 days a year. Daytime emergency by referral is also available. 

Our veterinarians and staff work in consultation with faculty of Mississippi State University College of Veterinary Medicine to provide the highest quality emergency care for our patients. We are committed to providing superior customer service to meet the needs of owners and referring veterinarians.

Symptoms/situations indicating the need for emergency care:

  • Hit by car
  • Physical trauma
  • Broken bones
  • Unresponsiveness
  • Open-mouth breathing
  • Heavy bleeding
  • Difficulty breathing
  • Ingestion/suspected ingestion of toxic substance/medicine
  • Unconsciousness
  • Foaming at mouth
  • Blue/purple or pale gums
  • Straining to urinate
  • Vomiting/diarrhea
  • Seizures
  • Difficulty giving birth
  • Unable to stand/walk or any type of paralysis
  • Suspected heat stroke


A veterinary technician holds a puppyThe AERC provides a variety of specialty services as outlined below. If your primary care veterinarian refers your pet to the AERC to see a specialist, we will need your pet’s medical records, including history, lab work, diagnostic images, etc., so that our specialist(s) can review your pet’s file prior to your arrival. Your veterinarian may fax or email medical records and radiographs.

In addition, you may be contacted regarding preparing for your appointment, including receiving a registration packet. We will always provide you with a cost estimate based on our team’s recommendations. While your pet is in our care, we will communicate with you frequently, both before, during and after any procedures.

Please call, or have your veterinarian call, to schedule an appointment with one of our specialists in the areas listed below. It is our pleasure to serve you and your pet and to work with your veterinarian. Contact us at any time if you have questions! 

Small Animal Surgery

A technician takes notes during surgeryThe AERC Orthopedic Surgery service offers comprehensive surgical and non-surgical care for dogs and cats with orthopedic conditions. Our Flowood hospital provides the same state-of-the-art orthopedic service offered at our main campus in Starkville, with the added comfort of home. All procedures are performed on-site in Flowood by Board-Certified Veterinary Surgeon, Dr. Seth Kettleman.

Elective cases (e.g., cranial cruciate ligament rupture, medial patellar luxation) require an appointment and referral by your primary care veterinarian. Non-elective cases (e.g., traumatic fractures and luxations) are worked into the schedule as needed but still require referral by your primary care veterinarian. Please send referral paperwork and medical records via email to aerc@cvm.msstate.edu or fax 601-709-0078.

Appointments are seen on Monday, and surgeries are performed Tuesday, Wednesday, and Thursday each week. 

Emergency soft tissue surgery is performed by the AERC Emergency service and is offered 24/7. Please call 601-939-8999 for emergencies.

Referral soft tissue surgery is performed at Mississippi State University College of Veterinary Medicine's Starkville campus, the Animal Health Center. Please send referral paperwork and medical records via email to ahc@cvm.msstate.edu or fax 662-325-4596.

Fore more information about our small animal surgery service, click here

Diagnostic Imaging

A cat gets an MRITo assist in the diagnosis of disease or injury, we have a variety of non-invasive ways of making medical images of our patients:

  • Radiographic interpretation
  • Contrast radiography
  • Diagnostic ultrasound
  • Echocardiography
  • Computed Tomography (CT) scans


A veterinarian examines a dog's eyesThe ophthalmology service specializes in the diagnosis and treatment of
pet eye diseases, providing advanced diagnostics, as well as both routine and complex surgical care to all patients with a variety of ocular disorders:

  • Companion Animal Eye Registry Exams
  • Cataract surgery
  • Lid reconstruction
  • lntraocular surgery
  • Corneal surgery
  • Preventive procedures/ocular care
  • Third eyelid gland replacements
  • Prosthetic globe implants


A veterinarian, student, and technician examine a cat's earsSkin diseases can be a manifestation of a host of serious internal diseases in addition to compromising a pet’s quality of life. Our dermatology service specializes in diagnosis, treatment, and prevention of many diseases of the ears, hair and nails:

  • Allergy testing 
  • Allergen-specific immunotherapy
  • Infectious skin disease
  • Immune-mediated skin disease
  • Hair & skin abnormalities
  • Chronic ear infections
  • Parasite infestations
  • Diseases of feet/footpads/nails



    Contact Information

    Animal Emergency & Referral Center
    Tanya Reed, Clinic Manager
    1009 Treetops Boulevard
    Flowood, MS 39232

    Phone: 601.939.8999
    Fax: 601.709.0078